Manager – Client Partnerships
Job Description:
BrandRadar is a managed AI visibility service built for a search landscape that has moved beyond Google. As buyers increasingly turn to ChatGPT, Gemini, and Perplexity to discover and evaluate brands, we help companies understand and improve how they show up across both AI and traditional search.
We combine proprietary tracking technology with hands-on strategy and content delivery, giving clients a clear view of their visibility and a plan to grow it. Our work spans hospitality, financial services, and e-commerce across Sri Lanka, APAC, the Middle East, and the UK/EU.
Backed by Roar Global, we are defining the category of AI visibility in our region, and we are looking for people who want to help shape what comes next.
About the role
The Manager – Client Partnerships is responsible for driving revenue growth by acquiring new business, expanding existing accounts, and building long-term, trust-based client relationships. This role blends strategic planning with hands-on relationship management to ensure sustainable, profitable growth.
Key Responsibilities:
Revenue & Growth
- Achieve monthly, quarterly, and annual revenue targets as defined by the company
- Develop and execute prospecting, customer acquisition, and account growth strategies
- Plan and forecast revenue on a quarterly basis, maintaining an accurate and up-to-date pipeline
- Identify upsell and cross-sell opportunities within the existing book of business
Client Relationship Management
- Build and nurture strong, sustainable relationships with clients across all levels
- Act as the primary point of contact for key accounts, ensuring high satisfaction and retention
- Understand client business needs and align company offerings accordingly
- Proactively resolve client concerns and manage expectations
Sales Development
- Conduct AI visibility and search audits of prospect brands using
- BrandRadar and supporting tools, packaging findings as sales collateral
- Develop insight-led proposals tailored to each prospect's industry, market, and competitive position
- Translate audit data into clear commercial narratives that demonstrate the gap between a brand's current visibility and its opportunity
- Maintain a library of reusable audit and proposal assets to shorten sales cycles
Operations & Process Management
- Ensure effective management of internal processes related to client onboarding, contracts, and reporting
- Collaborate with internal teams (delivery, finance, marketing) to ensure smooth execution of client commitments
Perks
- A spacious office in the heart of Colombo, with an endless supply of tea, coffee, and snacks.
- Complimentary lunch on all working days.
- An open-minded team from different backgrounds.
- Team activities, team trips, and yearly outbound training trips.
- An attractive remuneration package.
- The opportunity to work in one of the fastest-growing areas of search, AI, and digital strategy.
About Roar Global
Roar Global is a modern venture builder operating at the intersection of AI, platforms, and talent. For over a decade, we have been creating and scaling businesses across marketing, media, technology, and applied AI, serving a diverse portfolio of global clients.
With 10+ years of experience and the trust of over 5,000 clients, we bring operational scale and strategic focus to everything we do. Headquartered in Sri Lanka, we are active across multiple markets including Australia, Singapore, and Bangladesh. We work closely with global platforms such as Google, Meta, and TikTok to deliver high-impact solutions across industries and markets.
We are building companies that matter, and we are looking for people who want to be part of that story.